Shipping policy
Emalux Beauty is operated by Luxury Lead Global Enterprises LLC.
Thank you for shopping with Emalux Beauty. We are committed to providing a smooth and reliable shipping experience for our customers.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in processing your order, we will contact you via email.
Shipping Time
Estimated delivery times may vary depending on your location and product availability.
- United States: 5–15 business days
- International Orders: 7–21 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier issues, weather conditions, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout unless otherwise stated on the website.
From time to time, Emalux Beauty may offer free shipping promotions on selected products or orders that meet specific requirements.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, when available.
Please allow 24–72 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Emalux Beauty is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if an order must be re- shipped.
International Shipping
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
These fees are not included in the purchase price or shipping cost.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at emaluxofficial@gmail.com and include photos of the damaged item and packaging.
We will review the issue and work with you toward an appropriate resolution.